Our pricing works on a fixed monthly fee with three plans: Starter, Professional and Enterprise.
Our Starter plan is geared to merchants who have a relatively simple B2B operation and don't require a direct connection with their backend systems. With the Starter plan, you'll get access to our powerful price import tool that lets you manually upload your price lists (you can learn more here). You'll be able to use all the frontend features of SparkLayer without having to connect your backend systems, meaning you can be up and running quickly.
Our Professional plan is designed for merchants that are looking for a more seamless connection with their backend systems (e.g. ERP, CRM). With the Professional plan, you'll get access to the SparkLayer API allowing you to automate all your data flows such as pricing and customer rules. This plan is ideal if you're looking to complete the SparkLayer integration yourself (e.g. using one of our pre-built integrations or you have an existing development team).
For higher-volume merchants looking for a more customised approach, our Enterprise plan is more suitable with a dedicated onboarding process that guides merchants through the entire implementation process. During this process our team will work closely to tailor SparkLayer exactly as required, scoping out the merchant's exact requirements, helping implement code changes on the storefront and customise as necessary, assisting in data migration, as well as configure backend systems to ensure B2B data is sent in the correct way.
As well as that, the Enterprise plan also enables additional functionality including:
Unlimited orders: there's no limit to how many orders can be placed through SparkLayer
Customer tiers and priveleges: Customer tiers let you specify different priveleges on what actions your B2B customers can perform, e.g. some can create orders, some can authorise and complete orders.
Unlimited sales agents: With sales agents, orders can be placed on behalf of customers and with the Enterprise plan, there's no limit on how many sales agents you create.
Dedicated technical contact sales agents: Merchants get access to a dedicated contact to answer ongoing technical queries (e.g. relating to the implementation or integration) and rapid response times.